All goods you buy in our e-shop are sold under condition of acceptation Slovak laws. It means guarantee, gaurantee time, acceptation of guarantee process is under laws of Slovak republic.
1. Gaurantee for non-comercial using is 24 months and gaurantee for firms, companies, commercial-using is 6 months.
2. If you got damaged goods, damaged parcel, you can ask to get undamaged, or to get money back, or to get lower price for these damaged goods.
3. If you want to run you guarantee rights for broken goods in guarantee time, you have to send or bring these broken goods to our shop in Bratislava. Adress: IS s.r.o., Velehradska 9, 821 04 Bratislava, Slovakia. You have to pay postage of sent parcel with broken goods to Slovakia / to our shop /, postage of parcel with repaired goods is paid by IS s.r.o.
if you like to know more about terms of our guarantee, please to ask us, email: firstname.lastname@example.org